Assistant Manager

1 week ago

Hyderabad Secunderabad Telangana, India beBeeTeam Full time ₹ 1,04,000 - ₹ 1,30,878

Job Title: Team Operations Coordinator

Job Description:

The Team Operations Coordinator is responsible for assisting the Front Office Manager in administering front office functions and supervising staff on a daily basis. This includes directing and working with managers and employees to carry out procedures ensuring an efficient check-in and check-out process.

The coordinator will ensure guest and employee satisfaction and maximize the financial performance of the department.

Required Skills and Qualifications:
  • High school diploma or equivalent required; 2 years experience in the guest services, front desk, or related professional area OR
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Benefits:
  • Supporting management of front desk team
  • Utilizing interpersonal and communication skills to lead, influence, and encourage others
  • Advocating sound financial/business decision making
  • Encouraging and building mutual trust, respect, and cooperation among team members
Others:
  • Supervising and managing employees
  • Managing all day-to-day operations
  • Understanding employee positions well enough to perform duties in employees' absence
  • Ensuring employee recognition is taking place on all shifts
Key Responsibilities:
  1. Manage day-to-day operations, ensuring the quality, standards, and meeting the expectations of customers on a daily basis.
  2. Develop specific goals and plans to prioritize, organize, and accomplish your work.
  3. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  4. Strives to improve service performance.

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