
CMDB Operations Manager
2 weeks ago
About Our Role:
We are seeking a skilled professional to lead our CMDB team. This role is pivotal in aligning capacity, setting performance goals, and planning resources.
As a CMDB Team Lead, you will support hiring processes, conduct interviews, and manage escalations. You will also present technical issues to leadership, report progress, create reports, and dashboards, and present with management on resourcing.
You will contribute to product roadmaps and strategic decisions, optimize cost, performance, and scalability, and make informed decisions on automation and new ideas.
This position requires collaboration with other managers to drive overall growth and improvements in processes and tools.
Key Responsibilities:
- Hiring and Interview Processes
- Escalation Management
- Presenting Technical Issues to Leadership
- Reporting Progress and Creating Reports
- Contributing to Product Roadmaps and Strategic Decisions
Requirements:
- Leadership Experience
- Technical Skills
- Communication and Collaboration Skills
Benefits:
- Opportunities for Growth and Development
- Collaborative Work Environment
- Autonomy and Independence
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