Global Help Desk Professional

5 days ago

Jaipur, Rajasthan, India beBeeCustomerService Full time ₹ 31,50,000 - ₹ 42,00,000

We are seeking a highly skilled professional to deliver exceptional service in an international setting.

Key responsibilities include:

  • Efficiently handle international customer calls with professionalism and courtesy.
  • Understand customer needs and provide tailored solutions.
  • Troubleshoot issues and escalate complex problems when necessary, maintaining high call quality standards.
  • Maintain accurate records of interactions, meeting performance targets for customer satisfaction, call handling time, and resolution.

This role requires excellent English communication skills, with no grammatical errors or miscommunications.

Skill Requirements:

  • Fluency in English: Excellent written and verbal communication skills
  • Customer Service Skills: Proven ability to provide exceptional customer service
  • Problem-Solving Skills: Ability to troubleshoot issues and resolve complex problems
  • Time Management Skills: Ability to manage multiple priorities and meet deadlines

Benefits:

This role offers the opportunity to work in a dynamic and supportive team environment, with opportunities for career growth and development.

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