Senior Help Desk Support Specialist

5 hours ago


Jaipur, Rajasthan, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000

We are seeking a highly skilled professional to fill the role of Help Desk Support Specialist.

About the Job

This is an exceptional opportunity for someone looking to advance their career in IT. The ideal candidate will possess excellent technical skills, strong communication abilities and a passion for delivering exceptional customer service.

The Help Desk Technician will be responsible for providing first line support to our customers, resolving technical issues and ensuring that all queries are handled promptly and professionally.

The successful candidate will have experience working in a similar role, a solid understanding of computer systems and networks, as well as excellent analytical and problem-solving skills.

Key Responsibilities:

  • Provide timely and effective technical assistance to customers via phone, email and remote access
  • Troubleshoot and resolve technical issues in a fast-paced environment
  • Work closely with internal teams to identify and resolve technical issues
  • Develop and maintain accurate records of all customer interactions
Essential Skills:
  • Previous help desk experience
  • Excellent technical knowledge of Windows Server, Linux OS and related technologies
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to work in a team environment and provide exceptional customer service

A degree in Computer Science or a related field would be advantageous but not essential.



  • Jaipur, Rajasthan, India beBeeSupport Full time ₹ 60,00,000 - ₹ 90,00,000

    Job OverviewWe are seeking a highly skilled Help Desk Specialist to join our team.This role will be responsible for providing exceptional technical support to our customers.


  • Jaipur, Rajasthan, India beBeeCustomerService Full time ₹ 2,50,000 - ₹ 4,50,000

    Job Title: Help Desk Support SpecialistJob Description:This role involves providing assistance to customers via phone, email, or chat, resolving their queries and concerns in a professional and courteous manner.Handle customer calls, addressing their inquiries, complaints, or issues related to products, services, billing, or technical support.Provide...


  • Jaipur, Rajasthan, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Help Desk Support SpecialistAt the core of our organization lies a centralized support hub that bridges the gap between clients and technical solutions. We are seeking a highly skilled individual to take ownership of multiple customer support activities, ensuring seamless end-to-end technical and general support resolution for our...


  • Jaipur, Rajasthan, India Adnate IT Solutions LLP Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job briefWe are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...


  • Jaipur, Rajasthan, India beBeeSupport Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Help Desk Specialist OpportunityWe are seeking a skilled Help Desk Specialist to join our team. This role involves handling customer support activities, providing technical and general support resolution, and collaborating with various departments to resolve mobile service-related issues.Main Responsibilities:Receive and respond to incoming customer...

  • Help Desk Engineer

    8 hours ago


    Jaipur, Rajasthan, India beBeeTechnician Full time ₹ 8,00,000 - ₹ 12,00,000

    **Technical Support Specialist Role Overview**The Technical Support Specialist plays a vital role in ensuring the highest levels of customer satisfaction by providing timely and effective solutions to technical issues. This position involves responding to support requests, diagnosing problems, and implementing resolutions.Key Responsibilities:Respond to...

  • Help Desk Associate

    4 days ago


    Jaipur, Rajasthan, India beBeeCustomer Full time ₹ 26,000 - ₹ 36,000

    The role of a Customer Support Specialist involves providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience.Key Responsibilities:Responding to customer inquiries and concernsResolving issues efficientlyMaintaining positive customer relationshipsA high school diploma or equivalent is required....


  • Jaipur, Rajasthan, India beBeeCustomerExperience Full time ₹ 27,000

    Customer Experience Specialist: Building Strong RelationshipsAbout the Role:We are seeking a highly skilled Customer Experience Specialist to join our team. The ideal candidate excels at building strong relationships with customers and resolving issues proactively.Key Responsibilities:Communicate effectively with customers via phone calls, email, and online...


  • Jaipur, Rajasthan, India beBeeSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    Technical Support Role OverviewThis position is ideal for a professional with strong technical skills who can provide support, troubleshoot issues, and assist with computer systems and general technology needs.Main Responsibilities:Offer technical support and troubleshooting services to clientsAssist with computer system issues and general technology...


  • Jaipur, Rajasthan, India beBeeCustomerSupport Full time ₹ 5,00,000 - ₹ 10,00,000

    Job OpportunityWe are seeking a highly skilled and dedicated Support Engineer to join our team. As a Support Engineer, you will play a critical role in providing technical support and troubleshooting assistance to clients and users.Your daily tasks will include diagnosing and resolving issues related to software and hardware, providing timely and effective...