Mortgage Service Representative Position
6 days ago
We are seeking an experienced Mortgage Service Representative to join our team at Orchestrate Mortgage and Title Solutions, LLC.
Key Responsibilities:- Provide exceptional customer service through various communication channels, including phone calls, emails, and chats.
- Responsible for handling customer inquiries, resolving issues, and maintaining accurate records of customer interactions.
- Collaborate with other teams to resolve complex customer concerns and improve overall customer satisfaction.
- Bachelor's degree in a related field or equivalent experience.
- 0-1 years of experience in a US-based Call Center environment.
- Excellent written and verbal communication skills.
- Dedication to providing exceptional service to customers.
- Familiarity with basic computer applications and software used in customer service settings.
- May require flexibility in work hours due to the nature of customer service operations.
- Participation in ongoing training sessions or workshops to enhance skills and stay updated with product/service information.
The estimated annual salary for this position is $45,000-$55,000, depending on experience. Additional benefits include comprehensive health insurance, 401(k) matching, and opportunities for career growth and development within the company.
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