Mortgage Service Representative Position

6 days ago


Bengaluru, Karnataka, India Orchestrate Mortgage and Title Solutions, LLC Full time
About the Role

We are seeking an experienced Mortgage Service Representative to join our team at Orchestrate Mortgage and Title Solutions, LLC.

Key Responsibilities:
  • Provide exceptional customer service through various communication channels, including phone calls, emails, and chats.
  • Responsible for handling customer inquiries, resolving issues, and maintaining accurate records of customer interactions.
  • Collaborate with other teams to resolve complex customer concerns and improve overall customer satisfaction.
Requirements:
  • Bachelor's degree in a related field or equivalent experience.
  • 0-1 years of experience in a US-based Call Center environment.
  • Excellent written and verbal communication skills.
  • Dedication to providing exceptional service to customers.
  • Familiarity with basic computer applications and software used in customer service settings.
Additional Information:
  • May require flexibility in work hours due to the nature of customer service operations.
  • Participation in ongoing training sessions or workshops to enhance skills and stay updated with product/service information.
Salary and Benefits

The estimated annual salary for this position is $45,000-$55,000, depending on experience. Additional benefits include comprehensive health insurance, 401(k) matching, and opportunities for career growth and development within the company.



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