
Conflict Resolution Specialist
1 day ago
At HYI.AI, we're seeking a Conflict Resolution Specialist to play a key role in maintaining a fair and transparent work environment.
The ideal candidate will possess strong conflict resolution and investigative skills, with the ability to stay objective and unbiased in sensitive situations.
This is a fantastic opportunity for individuals passionate about fair workplace practices and conflict resolution to make a meaningful impact.
- Key Responsibilities:
- Receive, log, and manage all formal grievances and complaints
- Conduct impartial investigations through interviews, data collection, and documentation
- Mediate between parties to reach fair and timely resolutions
- Ensure compliance with internal policies and applicable labor laws
- Advise employees and management on grievance handling procedures
- Identify recurring patterns and suggest process or policy improvements
Required Skills and Qualifications
- Bachelor's degree in HR, Law, Psychology, Business Administration, or a related field
- 1–2 years of experience in grievance handling, employee relations, or a similar role
- Strong conflict resolution and investigative skills
- Ability to stay objective and unbiased in sensitive situations
- High levels of discretion, confidentiality, and professionalism
- Excellent written and verbal communication skills
What We Offer
- Be part of an AI-driven, forward-thinking organization
- Work closely with experienced HR professionals
- Get exposure to real-world challenges in people management
- Join a collaborative and employee-focused workplace culture
How to Apply
Send your CV to prerana@hyi.ai
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