Senior Recovery Specialist

5 days ago

Alwar, Rajasthan, India beBeeCollection Full time ₹ 1,04,000 - ₹ 1,30,878
Key Account Officer">

As a Key Account Officer, you will play a pivotal role in handling collections for assigned areas and achieving collection targets on various parameters like resolution, flows, credit cost, and roll rates. You will ensure that NPAs are kept within assigned budgets and actively work to minimize them.

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  • Conduct asset verifications and possessions as per SARFESI / Section 9 process through court receivers.
  • Track & control delinquency of the area (Bucket & DPD wise) and focus on non-starters.
  • Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT.
  • Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow-ups with critical/complex customers to identify reasons for defaulting.
  • Represent the organization in front of legal/statutory bodies as required by the legal team and ensure that the collection team adheres to legal guidelines provided by the law in force.
  • Allocate work to field executives and ensure that all agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA.
  • Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account-level review of high-ticket accounts.
  • Ensure compliance to all Audit/NHB/IRB regulations as well as policies and procedures of the company.
Job Qualifications">

Graduate: Yes

Masters/Postgraduate: Optional

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