Workplace Manager

2 days ago

Mumbai, Maharashtra, India beBeeExpertise Full time ₹ 9,00,000 - ₹ 16,20,000
Facilities Management Solutions Expert

 

We offer a comprehensive range of facilities management solutions that provide cost-effective and sustainable results for our clients' facilities and workplaces.

Our services include technical solutions, soft services solutions, pest management solutions, security management, business support solutions, and specialized services solutions across various sectors and clients.

 

At our organization, we combine a large pool of trained resources and in-depth industry expertise to meet the requirements of our diverse client base from multiple business sectors.

 

Our approach focuses on creating workspaces built on our core values of quality, trust, and service excellence.

 

Key Responsibilities:

  • Drive account growth and conversions into flagship accounts.
  • Develop and implement process standardization, documentation, and reporting mechanisms.
  • Manage key documentation including employee data management, monthly management reviews, meeting minutes, best practices, internal review frameworks, client reporting, town hall calendar management, client expectation documentation, and control mechanism implementation.
  • Foster a culture of safety assessments through digitalized frameworks.
  • Ensure timely updates and reporting within the Account CRM system.
  • Conduct site visits, client meetings, client workshops, customer satisfaction surveys, and process audits.

 

Required Skills:

  • Good Excel skills with pivot tables, formulas, charts, etc.
  • Experience with BI tools like Power BI, Tableau or similar is a plus.
  • Strong understanding of customer metrics and service workflows.
  • Analytical mindset with attention to detail.
  • Effective communication and documentation skills.

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