Business Transformation Leader

17 hours ago


Kollam, Kerala, India beBeeTransformation Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Title: Business Transformation Leader

We are seeking a seasoned Business Transformation Leader to join our team. This is an exciting opportunity to lead strategic transformation using AI, data science, and Six Sigma.

As a Business Transformation Leader, you will drive cost-efficiency, process optimization, and innovation across global BPO operations. You will lead cross-functional teams to deliver impactful, AI-powered solutions.

Key Responsibilities:

  • Lead enterprise-wide transformation programs with a focus on cost reduction, process efficiency, and quality improvement.
  • Align transformation initiatives with strategic business goals, driving measurable outcomes in areas such as productivity, billable utilization, SLA adherence, and key customer experience metrics.

Required Skills & Qualifications:

  • Bachelor's degree in engineering, Computer Science, or a related field (Master's preferred).
  • Six Sigma Black Belt certification (mandatory).
  • 12+ years of experience in BPO / KPO / Shared Services, with demonstrated ownership of large-scale transformation projects.

Technical Skills & Expertise:

  • Proficiency in tools such as Python, SQL, Power BI, Tableau, with exposure to AI platforms.
  • Strong command of automation technologies, particularly RPA tools like UiPath, Blue Prism, or Power Automate.

Benefits:

  • Exciting opportunity to lead strategic transformation using AI, data science, and Six Sigma.
  • Drive cost-efficiency, process optimization, and innovation across global BPO operations.


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