Digital Transformation Expert

We are a leading provider of digital transformation services.

Deputy General Manager

The ideal candidate will drive strategic deals across Digital Business Services and Engineering Services, working closely with practice leaders and technical subject matter experts to identify gaps in offerings, develop go-to-market strategies, and create compelling pitches for new offerings and solutions.

This role will cut across a vast ecosystem of digital technologies such as user experience and interface development, digital engagement platforms, modern application development, multi-channel commerce, cloud and application modernisation, API and micro-services, business process management and robotic process automation, workforce productivity platforms, mobility, data and advance analytics, SaaS technologies like Salesforce, agile and DevOps adoption, industry and process consulting, COTS applications such as SAP, Oracle.

• Solutioning and Presales Support: Provide strategic support in presales activities, including crafting solution frameworks, defining value propositions, and engaging with clients to present tailored solutions.
• Strategic Initiative Leadership: Lead strategic initiatives across Digital Business Services and Engineering Services, focusing on enhancing our service offerings in cloud modernization, site reliability engineering, digital engineering, DevOps, and agile practices.
• GTM Development: Collaborate with practice leaders and technical SMEs from both Digital Business Services and Engineering Services to identify gaps in current offerings and develop go-to-market pitches for new and innovative solutions.
• Market Analysis: Conduct thorough market research to understand current trends, competitive landscape, and customer needs, ensuring our offerings are aligned with market demands.
• Cross-Functional Collaboration: Work closely with cross-functional teams, including sales, marketing, and product development, to drive alignment and ensure successful execution of go-to-market strategies.
• Stakeholder Management: Act as a key liaison between the go-to-market team and practice units, ensuring clear communication, alignment, and execution of strategic goals.
• Performance Metrics: Define and track key performance indicators for strategic initiatives, ensuring objectives are met and opportunities for improvement are identified and addressed.

• Experience: 10+ years of experience in presales, strategy, or go-to-market roles, with a focus on gen AI led service transformation, UX and UI, digital engagement platforms, modern application development, multi-channel commerce, cloud and application modernisation, API and micro-services, BPM and RPA and workforce productivity platforms, mobility, data and advance analytics, SaaS technologies like Salesforce, agile and DevOps adoption, industry and process consulting, COTS applications such as SAP, Oracle.
• Industry Knowledge: In-depth understanding of the IT services landscape, with proven experience in both Digital Business Services and Engineering Services.
• Leadership Skills: Demonstrated ability to lead strategic initiatives, influence cross-functional teams, and drive results in a complex, matrixed organization.
• Analytical Skills: Proficiency in market analysis, strategic planning, and identifying trends and opportunities within the IT services industry.
• Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and persuasively to senior stakeholders.
• Education: Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field. A Master's degree or relevant certifications (e.g., AWS, Azure, ITIL, PMP) would be an advantage.