Customer Onboarding Specialist

1 month ago


Chennai, Tamil Nadu, India Extreme Networks Full time
Extreme Networks is a global leader in networking solutions, trusted by over 50,000 customers worldwide. We’re seeking a highly skilled Customer Lifecycle Manager to support our business growth in India. The ideal candidate will have 5-7 years of experience in managing install base customers, with a focus on upsell and cross-sell strategies. Key responsibilities include leading the onboarding process for new business customers, managing inbound customer leads, and identifying new projects and expanding relationships for future business opportunities. Fluency in Spanish, Portuguese, and English is required, with a strong understanding of the LATAM and Southern regions. Proficiency in CRM systems and email outreach tools is also necessary. This role requires strong communication and interpersonal skills, with the ability to work collaboratively across teams and regions. We foster a diverse and inclusive environment where every employee can thrive. If you're passionate about driving business growth and delivering exceptional customer experiences, we encourage you to apply.

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