
Network Support Specialist
22 hours ago
We are seeking a skilled Network Support Specialist to join our team. As a Network Support Specialist, you will provide technical assistance and support for network-related issues.
Key Responsibilities:
- Provide technical assistance via phone, email, or chat to resolve network-related issues.
- Research and troubleshoot network problems using established procedures and tools.
- Collaborate with internal teams to identify and resolve network issues.
- Develop and implement solutions to prevent future network issues.
Requirements:
- Knowledge of network protocols and concepts, including SSH, FTP, ICMP, TCP/IP (IPv4 & IPv6), Network Address Translation (NAT), SNMP, IPSec, GRE, QoS, and VLANs.
- Experience with Meraki and Fortinet firewalls.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
Benefits:
- Opportunity to work with a dynamic team and contribute to the growth and development of our organization.
- Professional development opportunities, including training and certifications.
- A comprehensive benefits package, including medical, dental, and vision coverage.
Technical Skills:
- Knowledge of network security protocols and best practices.
- Experience with network traffic analysis tools, such as Ethereal (Wireshark).
- Ability to interpret output from network monitoring tools.
Qualifications:
- High school diploma or equivalent required; degree in Computer Science or related field preferred.
- Minimum 2 years of experience in network support or a related field.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
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