Opportunities for Strategic Growth as a Cluster Manager

6 days ago

Alleppey, Kerala, India beBeeClusterManager Full time ₹ 40,00,000 - ₹ 60,00,000
Job Title: Cluster Manager - Operations

We are seeking an exceptional Cluster Manager – Training & Operations to join our team.

About the Role
  • This is a key leadership position responsible for ensuring seamless operation of multiple centers within a designated cluster.
  • The successful candidate will provide strategic direction and operational leadership to multiple centers, with a focus on enrollment and placements.
Key Responsibilities
  • Operational Leadership
    • Ensure smooth operations across multiple centers in the cluster.
    • Provide strategic guidance and operational support to center managers within the assigned cluster.
    • Implement programs, oversee center-level activities, manage resources, and foster a collaborative environment to achieve organizational objectives.
    • Ensure consistent implementation of organizational policies and procedures.
  • Program Management & Coordination
    • Oversee program coordination and execution across the cluster.
    • Collaborate with center managers to ensure program alignment with beneficiary needs and organizational goals.
    • Enable implementation of execution plans to adhere to project mandates and timelines.
    • Ensure compliance with process metrics and quality standards while continuously seeking opportunities for program improvement.
  • Stakeholder Engagement
    • Liaison with internal stakeholders for operational requirements.
    • Cultivate and maintain strong relationships with community partners, external stakeholders to enhance the impact and reach of the cluster.
    • Collaborate with cross-functional teams for operational requirements.
    • Participate in formal meetings to share operational feedback with respective stakeholders.
  • People Management
    • Train and mentor center managers and support staff within the cluster.
    • Foster a positive work culture, provide leadership and support to promote professional development and teamwork.
    • Enable optimal productivity levels of reporting teams.
    • Implement performance metrics to assess the effectiveness of center operations.
  • Resource Management:
    • Effectively manage budgetary resources to maximize impact across all centers.
    • Monitor and optimize resource allocation, including staffing, supplies, and equipment.
    • Manage project budgets effectively, ensuring resource allocation aligns with program priorities and organizational objectives.
  • Documentation, Compliance, and Quality Assurance
    • Prepare regular reports on program outcomes, financial performance, and other key metrics.
    • Maintain and review comprehensive documentation of program activities and impact for internal reviews and audits.
    • Ensure compliance with relevant laws, regulations, and organizational standards.
    • Implement quality assurance measures to uphold service excellence.

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