Quality Assurance Specialist

1 day ago

Delhi, Delhi, India beBeeQuality Full time ₹ 9,00,000 - ₹ 12,50,000

We are seeking a meticulous and detail-oriented Quality Assurance Specialist to join our team.

About the Role:

Our company is looking for an individual with strong analytical skills to monitor and evaluate calls/chats to ensure quality standards are met.

The successful candidate will provide feedback and coaching to enhance performance, identify process gaps and suggest improvements, and ensure compliance with organizational guidelines.

Key Responsibilities:

  • Monitor and evaluate calls/chats to ensure quality standards
  • Provide feedback and coaching to enhance performance
  • Identify process gaps and suggest improvements
  • Ensure compliance with organizational guidelines

Requirements:

We are looking for someone with strong communication and analytical skills, prior QA experience in BPO preferred. Knowledge of E-Commerce domain will be an added advantage.

What We Offer:

We offer a dynamic and supportive work environment, career growth and learning opportunities, and the chance to work with a global leader in outsourcing solutions.

About Us:

We are a forward-thinking organization that values innovation and excellence. We believe in investing in our employees' growth and development.

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