Luxury Customer Service Representative

1 day ago


Vijayawada, Andhra Pradesh, India beBeeLuxury Full time ₹ 15,00,000 - ₹ 30,00,000
Job Description

About Us:

We are a luxury jewelry brand known for our exquisite craftsmanship and timeless elegance, blending tradition with contemporary artistry.

Customer Support Executive Role:

We are seeking a proactive Customer Support Executive to manage client relationships and ensure an exceptional experience for our luxury clientele.

Key Responsibilities:

  • Manage client interactions via calls, WhatsApp, email, and in-person communication.
  • Maintain customer records, order details, and communication logs accurately.

Collaboration & Insights:

  • Work closely with sales, marketing, and production teams to resolve client queries.
  • Build and maintain strong relationships with high-value clients.

Requirements:

  • Experience: 2-4 years in CRM, luxury retail, or jewelry brands.
  • Skills & Tools: Proficiency in CRM tools, MS Office; strong communication and interpersonal skills.

Benefits:

  • Work with a prestigious luxury jewelry brand and high-value clientele.
  • Contribute to enhancing customer journeys and loyalty programs.
Why Choose This Opportunity?

As a Customer Support Executive, you will have the chance to work with a renowned luxury jewelry brand and contribute to delivering exceptional customer experiences.

This role offers opportunities for professional growth and development in a dynamic and supportive environment.



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