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Director of Operational Excellence
2 weeks ago
Develop and lead a high-performing operations team to drive business growth and efficiency.
This role oversees the day-to-day office operations, ensuring seamless workflows and effective interdepartmental coordination.
Key Responsibilities:- Manage and optimize office systems, processes, and procedures to enhance productivity and reduce costs.
- Lead cross-functional teams to achieve operational excellence, including Admin, HR, Finance, Sales Support, Procurement, and Projects.
- Maintain close collaboration between field operations and office support teams.
- Interdepartmental Coordination
- Align work across various verticals to ensure smooth workflows and timely resolution of tasks.
- Track cross-functional tasks, identify roadblocks, and implement process improvements.
- Maintain close communication between departments and top management.
- Bachelor's or Master's Degree in Business Administration, Operations, or related field.
- 8–12 years in office operations, administration, or general management.
- Strong multitasking, coordination, decision-making, and organizational skills.
- Basic understanding of HR, Admin, Procurement, Finance, and Project Coordination.
- Proficient in MS Office Suite, Task Management Tools (Asana, Trello, ERP, etc.).
- English language proficiency.
