
Industrial Operations Manager
3 days ago
Job opportunity: Service Supervisor / Field Technician.
Tayal & Co. delivers safe, reliable, and innovative engineering solutions to Indian Railways for over 25 years.
We are looking for experienced professionals to strengthen our service network in the field.
The role requires strong technical expertise, problem-solving skills, and excellent customer service with frequent travel across India.
Key Responsibilities:- Install, maintain, and repair industrial equipment at customer locations.
- Diagnose issues efficiently and resolve warranty complaints promptly.
- Provide on-site technical support and training to customers, ensuring seamless operations.
- Coordinate with internal teams for escalations and quick resolutions, maintaining a high level of customer satisfaction.
- Maintain accurate records of service activities, visits, and complaint status, providing valuable insights for improvement.
- Ensure compliance with safety standards and protocols, promoting a secure working environment.
- Degree or diploma in Mechanical or Electrical Engineering.
- Freshers and experienced candidates welcome, with prior experience in manufacturing, engineering, or railway industry preferred.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Willingness to learn and adapt to new technologies and processes.
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