Senior Quality Process Lead

1 week ago


Anantapur, Andhra Pradesh, India beBeeProcess Full time ₹ 5,00,000 - ₹ 10,50,000
Quality Analyst Position Overview

This is a high-performing business process outsourcing (BPO) role that requires an individual with exceptional analytical and communication skills to lead a team of quality analysts.

Key Responsibilities:
  • Maintain expert-level knowledge on assigned products and services, complete all required training and certifications.
  • Monitor customer issue trends, volume spikes, and case inventory.
  • Lead daily team huddles and communicate operational updates.
  • Conduct effective coaching and feedback sessions; manage follow-up actions.
  • Ensure timely completion of compliance training and phishing exercises for self and team.
  • Review and analyze B2B Service Cloud and DOMO reports; share performance metrics weekly.
  • Serve as an escalation point for customer cases; manage resolution and documentation.
  • Oversee staff scheduling and maintain low attrition rates.
  • Validate agenda access and ensure compliance with security protocols.

Additional responsibilities include providing reporting and analysis results to senior directors for quality evaluations completed, including trend results. The ideal candidate will also be able to learn program/service topics to provide proper support and expand on all product and service knowledge.



  • Anantapur, Andhra Pradesh, India beBeeQuality Full time ₹ 24,00,000 - ₹ 32,00,000

    Job DescriptionWe are seeking a Senior Quality Assurance Lead to oversee the User Acceptance Testing efforts for our Sales - CRM Platform - Microsoft D365 and - Sales systems.Main ResponsibilitiesUAT Strategy & Planning: Define UAT scope, objectives, and success criteria aligned with Sales - CRM workflows. Develop UAT test plans, schedules, and resource...


  • Anantapur, Andhra Pradesh, India beBeeSeniorQualityAssurance Full time ₹ 13,78,689 - ₹ 25,32,211

    Senior Quality Assurance LeadJob Description:We are seeking a highly skilled Senior Quality Assurance Lead to join our team. The ideal candidate will have extensive experience in software QA testing and a proven track record of leading teams to deliver high-quality products.The successful candidate will be responsible for developing and implementing test...


  • Anantapur, Andhra Pradesh, India beBeeValidation Full time ₹ 18,60,000 - ₹ 26,10,000

    We are looking for a seasoned professional to lead our validation efforts. This individual will be responsible for developing and implementing strategies to ensure the quality and reliability of products throughout their lifecycle.Experience : 6 to 12 yearsLocation: Hyderabad (Remote)Validation Lead: Develop and implement validation plans, protocols, and...


  • Anantapur, Andhra Pradesh, India beBeeQuality Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Title:Senior Quality Assurance Technical ManagerJob Description:We are seeking a highly skilled and experienced Senior Quality Assurance Technical Manager to join our team. This role will be responsible for leading the quality assurance process and ensuring that all products meet the highest standards of quality.Leadership & Strategy Development: The...


  • Anantapur, Andhra Pradesh, India beBeeGraphic Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Senior Creative LeadA senior role in our design department is available for an accomplished creative professional. We are seeking a skilled individual to lead our graphic design team.Lead and manage a team of designers and quality assurance specialists creating high-quality visual assets for various media platforms.Create a collaborative work...


  • Anantapur, Andhra Pradesh, India beBeeQuality Full time ₹ 7,50,000 - ₹ 10,00,000

    Job Title:Senior Quality Assurance Specialist Overview:We are seeking a seasoned Senior Quality Assurance Specialist to drive excellence in castings and metal components. As a member of our team, you will be responsible for leading the quality assurance process, ensuring that all products meet the highest standards of quality. Key Responsibilities:Inspection...


  • Anantapur, Andhra Pradesh, India beBeeQuality Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job SummaryThis is an exciting opportunity to lead our quality assurance function and play a key role in driving the success of our business.About this RoleWe are seeking a highly experienced Senior Quality Assurance Manager with a strong background in quality control and assurance.The ideal candidate will have a proven track record of managing teams and...


  • Anantapur, Andhra Pradesh, India beBeeValidation Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

    Job DescriptionWe are seeking a skilled Validation Lead to join our organization in this key role. The primary objective of this position is to ensure the quality and reliability of products throughout the development lifecycle.Main Responsibilities:Develop and Implement Validation Strategies: Create and execute validation plans, protocols, and procedures to...


  • Anantapur, Andhra Pradesh, India beBeeEngineering Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Role: Quality Engineering Lead/Senior ConsultantWe are seeking a seasoned Quality Engineering Specialist to assume this critical role in our organization.About the Role:


  • Anantapur, Andhra Pradesh, India beBeeSelenium Full time ₹ 7,50,000 - ₹ 15,00,000

    Senior Quality Assurance SpecialistWe are seeking experienced QA professionals to join our technology company in Hyderabad. If you have a strong background in C#, SQL, and Selenium, this is an excellent opportunity to advance your career.Positions:Quality Assurance Associate | Quality Assurance LeadExperience: 4+ yearsLocation: HyderabadKey...