Regional Operations Director

23 hours ago


Mangalore, Karnataka, India beBeeOperations Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Operations Management Lead

We are seeking an accomplished leader to spearhead our operations and guarantee customer satisfaction.

  • Lead a team of Operations Leads and collaborate with cross-functional teams to ensure timely project delivery and customer delight.
  • Manage internal stakeholders, including Finance, Vendor teams, and Installer teams, to provide support and resolve issues efficiently.
  • Act as a point of escalation for customer issues and ensure prompt resolution within committed timelines.
  • Empower team members to solve problems on the ground by facilitating coordination with cross-functional teams.
  • Develop and manage a team of talented professionals to enhance the regional team.
  • Ensure adherence to defined processes and standards to provide a standardized customer experience.
Requirements
  • Bachelor's degree from a reputable institution or an MBA from a top-tier business school (preferred).
  • 7-12 years of work experience in startups or operations in similar industries.
  • Demonstrated people management skills with direct team reporting experience.
  • Strong attention to detail, excellent written and oral communication skills, and analytical abilities.

About Us

Our organization specializes in providing end-to-end interior design solutions. We are committed to delivering exceptional customer experiences through our innovative products and services.


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