Senior Training Manager
8 hours ago
About the Role:
The Senior Training Manager will be responsible for overseeing the development and execution of comprehensive training programs for a team of professionals. This role requires a strong understanding of adult learning principles, exceptional leadership skills, and the ability to drive performance excellence within the organization.
Key Responsibilities:
- Strategic Training Program Planning & Execution:
- Lead the design, planning, and execution of comprehensive training programs ensuring alignment with long-term business objectives.
- Develop training initiatives that are forward-thinking and in line with industry trends.
- Oversee and refine training methodologies to enhance learning efficiency and outcomes.
- Accountable for specific location training activities & Project quality
- Leadership & Team Development:
- Provide strong leadership by managing and mentoring managers and trainers, guiding them to drive performance excellence.
- Foster a culture of continuous improvement, ensuring that trainers are well-equipped to meet organizational goals.
- Create a developmental roadmap for team members, identifying leadership potential and promoting internal growth.
- Quality Assurance & Process Improvement:
- Lead the implementation and evolution of quality management practices across training programs, ensuring alignment with organizational goals and quality standards.
- Continuously improve training frameworks based on performance analytics, audits, and feedback.
- Establish and monitor KPIs for training effectiveness, ensuring outcomes are continuously improved through data-driven insights.
- Cross-functional Collaboration & Stakeholder Management:
- Collaborate with senior management and cross-functional teams to align training strategies with broader business objectives.
- Act as the key liaison between the training department and leadership, ensuring seamless communication of goals, outcomes, and challenges.
- Performance Monitoring & Reporting:
- Develop and implement robust performance tracking mechanisms monitoring the effectiveness of training programs.
- Track key performance metrics, providing comprehensive reports to senior management and stakeholders with actionable insights.
- Identify performance gaps at the organizational level and devise strategic plans to address them.
- Innovation in Training Methods:
- Drive the adoption of new training technologies and methodologies, enhancing learning outcomes and reducing training time.
- Stay ahead of trends in learning and development, introducing innovative approaches to improve engagement, retention, and skills application.
Required Skills and Qualifications:
- Experience: 15+ years of experience in training operations, process coaching, or quality management, with at least 5 years in a managerial or leadership role, ideally within the HCC industry.
- HCC Knowledge: Extensive expertise in HCC coding systems.
- Leadership & Training Expertise: Advanced experience in leading, mentoring, and managing a team of trainers and process coaches, driving high performance and achieving training objectives.
- Advanced Problem-Solving: Exceptional ability to identify, analyze, and resolve complex training, operational, and process-related challenges at an organizational level.
We offer:
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
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