Global Supply Chain Operations Specialist

1 day ago

Chennai, Tamil Nadu, India beBeeOperations Full time ₹ 12,00,000 - ₹ 16,00,000

Job Description:

We are seeking an experienced professional to join our team as a Global Supply Chain Operations Specialist. This role will play a key part in optimising processes and ensuring the smooth movement of inventory and shipments.

The successful candidate will have general import experience with freight or logistic exposure, with a minimum of 3-5 years' experience in customer handling and export operations.

This is a customer-facing role that requires providing solutions, conducting bookings, and rate checking. The ideal candidate will have strong communication skills, be a team player, and have managed a team previously.

Key Responsibilities:

  • To drive customer engagement, satisfaction, and retention in close cooperation with Field Sales and the Operational Care Center
  • To establish and strengthen operational relations with customers through daily interactions and regular care visits
  • To qualify customer inquiries, provide quotations within the given price band, and follow up to ensure quotations are accepted and closed
  • To support customer onboarding in line with working instructions and ensure inclusion and transfer of customer requirements into KN systems alongside the initial customer order
  • To collaborate with Finance to adjust credit limits based on daily business development and coordinate measures in case of challenges
  • To document, resolve, analyse all complaints, identify, share, and eliminate root causes
  • To create, review, and refine customer reports

Required Skills and Qualifications:

  • General import experience with freight or logistic exposure
  • Minimum 3-5 years' experience in customer handling and export operations
  • Customer-facing role with strong communication skills
  • Team player with management experience
  • Well-versed with MS Office

Benefits:

We offer a safe and stable environment where your career can make a real difference. Whether you help deliver life-saving medicines, develop sustainable transportation solutions, or support our local communities, your career will contribute to more than you can imagine.

Ours Values:

  • Equal opportunity employer
  • Diversity in teams with regards to people with disabilities

About Us:

We are a global leader with a strong heritage and a vision to move the world forward. Our contribution counts in more ways than we imagine.

Contact Us:

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

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