
F&B Business Enabler
2 weeks ago
Job Opportunity
Empowering F&B Businesses Globally
We're seeking dynamic professionals to join our team as Customer Solutions Engineers / Deployment Officers.
This role combines technical expertise, customer engagement, and product advocacy to deliver world-class solutions and support.
Responsibilities:
- Develop a deep understanding of Sapaad's software products and services.
- Act as the primary point of contact for customers in your city, building trust-based relationships.
- Understand each client's business requirements and configure their Sapaad account accordingly.
Required Skills & Qualifications:
- 0–2 years of experience in software deployment, technical support, or account management in F&B, POS, or SaaS domains.
- Strong knowledge of hardware setup and troubleshooting (POS systems, printers, networks).
- Excellent communication skills in English and at least one regional Indian language.
- Ability to train and educate end users across different roles.
- Strong problem-solving skills, independent thinking, and ability to work under pressure.
- Highly available and willing to travel locally within the assigned metro city for client visits.
- Passion for technology, customer success, and delivering great user experiences.
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