Customer Service Representative

1 week ago


Tellicherry, Kerala, India beBeeCustomerService Full time ₹ 16,80,000 - ₹ 21,60,000

We are seeking a highly motivated and enthusiastic customer service professional to provide information and assistance to customers in a professional and courteous manner.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and chat in a timely and efficient manner
  • Provide product or service information, resolve complaints, and offer solutions to customer issues
  • Collaborate with internal teams to resolve customer concerns and enhance overall customer experience
  • Meet performance targets, including response times, resolution rates, and customer satisfaction scores
Requirements:
  • Fluency in Hindi speaking and writing
  • Exceptional communication, problem-solving, and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong attention to detail and organizational skills
What We Offer:
  • A competitive salary package
  • An opportunity to grow with a dynamic company
  • The chance to develop your skills and advance your career


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