IT Asset Management Specialist

2 days ago

Bikaner, Rajasthan, India beBeeConfigurator Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title: Enterprise IT Asset Manager

We are seeking a highly skilled Enterprise IT Asset Manager to join our team. As an IT Asset Manager, you will be responsible for the effective management of our organization's IT assets, ensuring data accuracy and compliance with company policies.

Key Responsibilities:

  • Maintain and update the Configuration Management Database (CMDB) within our IT service management tool, ServiceNow.
  • Develop and implement processes for identifying, recording, and managing configuration items (CIs) and their relationships.
  • Work closely with IT teams to ensure that all configuration items (CIs) are accurately recorded and updated in the CMDB.

Data Integrity & Quality:

  • Perform regular audits to ensure the integrity and quality of CMDB data.
  • Identify and rectify data discrepancies, inconsistencies, and inaccuracies within the CMDB.

Process Development & Improvement:

  • Design and implement configuration management processes and workflows to enhance efficiency and effectiveness.
  • Collaborate with stakeholders to gather requirements and translate them into effective CMDB solutions.

Integration & Automation:

  • Integrate the CMDB with other IT systems and tools to enable automation and improve data flow.
  • Develop and maintain scripts, workflows, and tools to automate CMDB-related tasks.

Reporting & Analytics:

  • Generate reports and dashboards to provide insights into the health and status of the CMDB.
  • Analyze CMDB data to identify trends, potential issues, and opportunities for improvement.

Training & Support:

  • Provide training and support to IT staff and other stakeholders on CMDB processes and best practices.
  • Act as the subject matter expert (SME) for CMDB-related queries and issues.

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