
Learning Operations Director
3 days ago
Center Manager-Learning Center
Job Description
We are seeking an accomplished center manager to lead our learning operations. This is a highly visible role that requires strong leadership skills, strategic thinking, and excellent communication abilities.
The successful candidate will be responsible for driving sales growth, improving customer satisfaction, and ensuring compliance with company policies and regulatory requirements.
Key Responsibilities:
- Establish performance metrics and conduct regular performance evaluations, providing coaching and training to enhance team sales skills.
- Continuously improve the sales process, identifying areas for enhancement, and implementing streamlined approaches for greater efficiency.
- Oversee the management of customer relationships, ensuring a high level of customer satisfaction and retention.
- Maximize conversion of leads to enrollments.
- Collaborate with the marketing team to plan and execute local marketing campaigns and promotional activities to boost brand visibility and sales.
- Generate regular reports on sales performance, enrollment data, and other key metrics, providing insights to senior management for strategic decision-making.
- E nsure adherence to company policies, quality standards, and regulatory requirements within the center sales operations.
- Understand the content development process, work with educational content across all levels.
- Develop strategies closely with franchisees and instructors to drive learner outcomes and referrals.
To succeed in this role, you will need:
- Proven experience in sales management or a related field.
- Strong leadership and communication skills.
- Able to analyze data and make informed decisions.
- Familiarity with sales processes and procedures.
- Ability to work independently and as part of a team.
- Excellent problem-solving skills.
This is an exciting opportunity to join our dynamic team and contribute to our mission. We offer a competitive salary, benefits package, and opportunities for professional growth and development.
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