
Director of Office Operations
2 days ago
Job Title
The Office Director is responsible for managing the day-to-day activities of the corporate office, ensuring a seamless workflow across departments and aligning with company goals.
This role requires overall knowledge of office operations including administration, human resources, finance, projects, procurement, and support teams. The ideal candidate ensures efficiency, timely task execution, clear communication, and strong coordination between all internal functions.
Responsibilities
- Manage administrative processes, including documentation, asset management, office supplies, and team logistics.
- Ensure proper functioning of departments such as Admin, HR, Finance, Sales Support, Procurement, and Projects.
- Align work between various verticals to ensure smooth workflows.
- Track cross-functional tasks, identify roadblocks, and ensure timely resolution.
- Maintain close coordination between field operations and office support teams.
- Develop and implement standard operating procedures (SOPs) for all office functions.
- Ensure document control, filing systems, and reporting formats are standardized and followed.
- Identify inefficiencies and implement process improvements across all departments.
- Review daily, weekly, and monthly reports from all departments.
- Prepare consolidated dashboards and updates for senior management.
- Monitor internal KPIs related to operations, productivity, and project delivery support.
- Allocate and monitor tasks to department heads or coordinators.
- Follow up on deadlines, pending work, and escalated issues.
- Ensure that team members are adequately supported and resourced.
- Ensure adherence to company policies, rules, and internal guidelines.
- Maintain discipline, attendance, and punctuality within the office.
- Work closely with HR for employee engagement, conflict resolution, and training needs.
- Act as the central point of communication between departments and top management.
- Handle operational escalations and ensure timely resolution.
- Conduct regular coordination meetings with department heads.
Requirements
A bachelor's or master's degree in business administration, operations, or a related field is required.
8–12 years of experience in office operations, administration, or general management are necessary.
Strong multitasking, coordination, decision-making, and organizational skills are essential.
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