
Director of Office Efficiency
3 hours ago
Job Title: Operations Manager
The ideal candidate will oversee day-to-day office operations, ensuring efficient workflows and productivity across all departments. Key responsibilities include overall office operations management, interdepartmental coordination, process optimization, monitoring and reporting, team oversight and task allocation, compliance, discipline and office policies, communication and escalation handling.
Key Responsibilities:
- Oversee daily operations within the corporate office.
- Ensure proper functioning of departments such as Administration, Human Resources, Finance, Sales Support, Procurement, and Projects.
- Supervise administrative processes including documentation, asset management, office supplies, and team logistics.
- Align work between various verticals to ensure smooth workflows.
- Track cross-functional tasks, identify roadblocks, and ensure timely resolution.
- Maintain close coordination between field operations and office support teams.
- Develop and implement standard operating procedures (SOPs) for all office functions.
- Ensure document control, filing systems, and reporting formats are standardized and followed.
- Identify inefficiencies and implement process improvements across all departments.
- Review daily, weekly, and monthly reports from all departments.
- Prepare consolidated dashboards and updates for senior management.
- Monitor internal KPIs related to operations, productivity, and project delivery support.
- Allocate and monitor tasks to department heads or coordinators.
- Follow up on deadlines, pending work, and escalated issues.
- Ensure that team members are adequately supported and resourced.
- Ensure adherence to company policies, rules, and internal guidelines.
- Maintain discipline, attendance, and punctuality within the office.
- Work closely with HR for employee engagement, conflict resolution, and training needs.
- Act as the central point of communication between departments and top management.
- Handle operational escalations and ensure timely resolution.
- Conduct regular coordination meetings with department heads.
Qualifications & Requirements:
Education: Bachelor's or Master's Degree in Business Administration, Operations, or related field.
Experience: 8–12 years in office operations, administration, or general management.
Key Skills: Strong multitasking, coordination, decision-making, and organizational skills.
Technical Knowledge: Basic understanding of Administration, Human Resources, Procurement, Finance, and Project Coordination.
Software Skills: MS Office Suite, Task Management Tools (Asana, Trello, ERP, etc.).
Language: Proficient in English and [local language, if applicable].
Other: Office-based position; occasional travel to branch or project sites if needed.
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