Veeva CRM Technical Support Specialist

6 days ago

Nellore, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 80,00,000 - ₹ 1,50,00,000

Veeva CRM Support Job Description

Job Summary

This is a dynamic and challenging role that requires a high level of technical expertise and problem-solving skills. As a Veeva CRM Support professional, you will be responsible for providing top-notch technical assistance to users experiencing difficulties with the Veeva CRM application.

The ideal candidate will have experience in Veeva CRM, ITIL process, and L2/L3 support. You should be able to analyze complex issues, identify root causes, and implement preventive measures.

Key Responsibilities
  • Troubleshooting Technical Issues:
  • Identify and resolve complex technical issues related to Veeva CRM.
  • Collaboration and Communication:
  • Work effectively with cross-functional teams to resolve problems and address user concerns.
  • Staying Up-to-Date:
  • Stay current with the latest technologies and industry trends to provide the best possible support.

Required Skills and Qualifications

We are looking for a skilled and detail-oriented individual who can ensure effective communication and coordination with stakeholders. The ideal candidate should possess:

  • Excellent technical skills in Veeva CRM and relevant technologies.
  • Strong analytical and problem-solving skills.
  • Able to work effectively in a team environment.
  • Excellent communication and interpersonal skills.

Benefits

This role offers a range of benefits, including:

  • Opportunities for career growth and development.
  • A collaborative and dynamic work environment.
  • Competitive compensation and benefits package.

Why Join Our Team?

We are passionate about delivering exceptional service and supporting our customers' success. If you are a motivated and customer-focused professional with a passion for technology and problem-solving, we encourage you to apply for this exciting opportunity.

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