Technical Support Liaison

1 day ago

Nellore, Andhra Pradesh, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000

The role of a Customer Service Specialist plays a critical part in ensuring the smooth operation and support of technical tools and systems, while maintaining strong relationships with clients.

Job Description

We are seeking a highly skilled professional to join our team as a Customer Service Specialist. In this role, you will be responsible for providing exceptional customer service by resolving inquiries and issues related to technical tools, platforms, and services.

You will serve as a subject matter expert for clients on operational processes, technical systems, and engineering-related queries. Your primary focus will be on troubleshooting technical problems and providing proactive solutions to ensure smooth client experiences.

In addition, you will assist in the onboarding and training of clients in using technical tools and platforms, collaborate with internal teams to resolve technical issues, and analyze client data to identify trends and opportunities for process improvements.

You will also play a key role in helping develop and implement business operations processes and workflows that enhance efficiency and client satisfaction.

Ultimately, your goal will be to manage client relationships, ensuring clear communication, timely issue resolution, and continuous improvement.

Required Skills and Qualifications
  • Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field.
  • Exceptional verbal and written communication skills (Mandatory)
  • 2+ years of experience in client services, technical support, or business operations.
  • Strong knowledge of technical systems and tools (e.g., CRM platforms, databases, software solutions).
  • Proven ability to troubleshoot and resolve technical issues with attention to detail and client satisfaction.
  • Experience working with cross-functional teams and managing client relationships.
  • Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.
  • Knowledge of business operations and a strategic mindset for process improvement.
  • Strong analytical and problem-solving skills.

We offer a competitive compensation package, excellent benefits, and a collaborative work environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

  • Russian Language Liaison

    3 days ago

    Nellore, Andhra Pradesh, India beBeeRussianLanguageLiaison Full time ₹ 4,50,000 - ₹ 6,50,000

    Job Opportunity: Russian Language LiaisonJob Type: Part-time, Remote Work ArrangementExperience: 0-2 years of relevant experience preferredWe are seeking a part-time, remote Russian Language Liaison who can act as the bridge between clients and technical teams.Key Responsibilities:Collect and document client requirements in both Russian and English.Translate...

  • Technical Support Specialist

    5 days ago

    Nellore, Andhra Pradesh, India beBeeSupport Full time ₹ 10,00,000 - ₹ 17,00,000

    Job Title: Technical Support SpecialistOur organization is seeking an experienced Technical Support Specialist to provide high-quality technical assistance to our customers.Key Responsibilities:Infrastructure Monitoring: Regularly monitor CPU, Memory, Hard disk size, Log size, and other vital server parameters to ensure optimal performance.Performance Issue...

  • Technical Support Specialist

    1 week ago

    Nellore, Andhra Pradesh, India beBeeInfrastructure Full time US$ 40,000 - US$ 60,000

    IT Infrastructure Support Engineer Job Description:About the RoleWe are seeking an experienced IT Infrastructure Support Engineer to fill a key position. The successful candidate will be responsible for delivering technical support and ensuring the integrity of our IT infrastructure.Key Responsibilities:Provide level 1 technical support to end-users via...

  • Technical Support Specialist

    5 days ago

    Nellore, Andhra Pradesh, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistThis is a dynamic and challenging role that requires an individual with strong technical skills and excellent customer service skills to provide timely operational and technical support to global employees.The ideal candidate will have a strong background in computer hardware, software, and networking.Technical Support:...

  • Technical Support Professional

    7 days ago

    Nellore, Andhra Pradesh, India beBeeSupport Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Technical Support ProfessionalWe are seeking a skilled and customer-focused professional to join our global customer service team.This role involves providing technical assistance to clients worldwide via various communication channels, ensuring exceptional customer satisfaction and professionalism.The ideal candidate will possess excellent...

  • Technical Support Expert

    1 day ago

    Nellore, Andhra Pradesh, India beBeeProblemSolving Full time ₹ 40,00,000 - ₹ 60,00,000

    Job DescriptionThe role of a Technical Support Specialist at Tata Consultancy Services requires a strong technical background with excellent communication skills.This position involves troubleshooting complex issues, providing support through various methodologies, and possessing analytical skills to break down issues.Required Skills and...

  • Support Manager

    2 days ago

    Nellore, Andhra Pradesh, India Element5 Full time

    About Element5 Element5 is on a mission to transform the way post-acute care organizations work. Using AI and RPA, we're automating complex and repetitive tasks, so teams can focus on better patient outcomes. In short, if post-acute teams are spending too much time on administrative work, Element5's digital assistants can take over for them. We're...

  • Technical Support Specialist

    1 week ago

    Nellore, Andhra Pradesh, India beBeeApplication Full time ₹ 15,00,000 - ₹ 20,00,000

    About the PositionWe are looking for a skilled and proactive professional to join our global support team as an Application Support Engineer. This role involves monitoring, incident response, and issue resolution of enterprise-grade systems, including IBM Sterling B2B integrations, UiPath RPA workflows, and cloud-native database platforms.The ideal candidate...

  • Technical Support Lead

    1 day ago

    Nellore, Andhra Pradesh, India beBeeSupport Full time ₹ 10,82,137 - ₹ 32,46,433

    About us, we're transforming post-acute care organizations by leveraging AI and RPA to automate tasks.Our team of industry veterans has built successful products for healthcare and IT. We operate globally, impacting improvements in care quality by freeing up teams from compliance burdens.This role involves direct management of technical and client support...

  • Technical Support Specialist

    1 week ago

    Nellore, Andhra Pradesh, India beBeeSupport Full time ₹ 12,00,000 - ₹ 24,00,000

    Job DescriptionThe ideal candidate will possess a combination of technical and interpersonal skills, with a strong ability to communicate effectively.We are seeking a skilled support engineer who can:Resolve customer issues efficiently through effective communication and troubleshooting skills.Collaborate with cross-functional teams to ensure seamless issue...