**Operations Excellence Specialist

Job Description

• To drive continuous improvement across the business by employing process excellence methodologies and applying innovative thinking.
• Collaborate with key stakeholders to build a robust continuous improvement environment that supports an ongoing transformation to lead and facilitate WCM practices.
• Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and the identification of better ways of working.
• Assist in the development and implementation of a best-in-class continuous improvement strategy.
• Take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls.

Key Responsibilities:

• Responsibility for implementing the standard world-class manufacturing framework across pan-India plants.
• Work with other team members and business services departments to devise new support material based on revised processes, including training, reporting, and systems enhancements.
• Actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address in advance.
• Ensure business impact and project objectives/dependencies are identified, reported on, and managed at all times.
• Set up a program, deliver coaching, and run projects across plants.
• Complete post-implementation reviews to ensure successful delivery has been achieved and to ensure improvements can be made for future projects.
• Continuous improvement of efficiency KPIs in manufacturing sites.
• Implementation of lean methods to increase efficiency, throughput, and operational excellence.
• Take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls.
• Support plant teams in benchmarking, solutions, problem-solving, and continuous improvement programs.
• Support the Operation in the design, development, and implementation of policy deployment within the business. Cascading KPIs and KRAs at all business levels.
• Conduct risk assessments of processes and tasks in the department.
• Ensure relevant ongoing learning and development of all employees in Lean improvement tools and communication methods.
• CDCook and facilitate teams and individuals to identify and implement improvement opportunities.
• Ability to manage a variety of cross-functional team members.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of partners, senior managers, and subject matter experts.

Required Skills and Qualifications

• Good honors degree in a relevant engineering discipline.
• Excellent understanding of continuous improvement concepts including Six Sigma, Lean, value stream mapping.
• Strong analytical, project, and product management skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements.
• Ability to set up, facilitate, and lead service improvement/workshops with a range of business stakeholders (incl. Experience in process/value stream mapping).
• Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint.
• End-to-End Coordinator taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success.
• Experience in designing or implementing a framework of continuous improvement.
• Experience in hands-on implementation of continuous improvement programs and Lean solutions.