
Business Operations Manager
12 hours ago
About us
We help clients around the world turn risk into a path for growth.
Our BusinessWe operate to deliver exceptional client outcomes by fully integrating and mobilising relationships with insurers and providing specialist expertise throughout the client experience.
- Issuing Renewals
- Program Development and Marketing
- Proposing and Documentation
- Ongoing Client Service
- Billing
- Contribute to the development of short and long-term business strategies in collaboration with relevant stakeholders and execute agreed plans
- Ensure operational activities meet service level agreements
- Manage workflow, handle escalations, proactively engage resources to address issues and effectively delegate workload across the leadership team
- Deliver assigned operational programs, projects and/or services which are significant to the business
- Fostering Innovation
- Influencing Stakeholders
- Developing Talent
- Adapting to Change
The ideal candidate will have a proven track record of delivering exceptional levels of client service across varied processes & stakeholders, knowledge and experience in organisational effectiveness and operations management, including the implementation of best practices.
RequirementsAny graduate or postgraduate qualification is preferred.
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