Senior Recovery Specialist

1 week ago

Tiruchi, Tamil Nadu, India beBeeNegotiation Full time ₹ 8,00,000 - ₹ 10,00,000

Job Title:

Senior Recovery Specialist

Description:

This is a senior role responsible for overseeing high-value and complex accounts to ensure timely recovery of outstanding dues.

The Senior Recovery Specialist combines strong negotiation skills with an analytical approach to identifying at-risk accounts early, utilizing portfolio management techniques to maximize recovery rates.

This position entails handling a portfolio of priority accounts, negotiating payment terms, settlements, or repayment plans directly with clients, and conducting thorough follow-ups via calls, emails, and written correspondence.

Key Responsibilities:

  • 1. Portfolio Management
  • 2. Credit Risk Assessment
  • 3. Escalation Handling
  • 4. Mentorship & Support
  • 5. Reporting & Documentation
  • 6. Cross-Functional Collaboration

Qualifications:

Education: Bachelor's degree preferred; diploma or relevant certification in finance, business, or collections is an advantage.

Experience: 3–5 years in collections, receivables management, or credit control, with exposure to credit risk assessment.

Strong negotiation, analytical, and conflict resolution skills.

Ability to manage multiple accounts and priorities under pressure.

Proficiency in MS Excel and collections/accounting software.

Skills & Competencies:

Strong interpersonal and communication skills.

Persistence and resilience in high-pressure situations.

Analytical mindset with the ability to identify risk patterns.

Attention to detail and accuracy in documentation.

Customer-focused approach while maintaining firmness on payment commitments.

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