Learning Platform Support Specialist
1 month ago
We are seeking a highly skilled Learning Platform Support Specialist to join our team at Maersk. The successful candidate will be responsible for providing support to all LMS related queries and requests via ticket/chat/phone.
The ideal candidate will have 5+ years of demonstrated experience administrating integrated LMS systems and possess core learning platform competencies with hands-on experience in platforms such as Cornerstone, Saba, Litmos, and Adobe Captivate.
The Learning Platform Support Specialist will be responsible for performing administrative tasks such as uploading course material, creating learning plans, scheduling enrolments, and generating reports. They will also manage administrative tasks related to Certifications on LMS platforms and respond to queries related to Certifications.
Additionally, the successful candidate will administer classroom training and classroom-related activities such as managing events and sessions, adding trainers, creating venues, resources, and custom classroom training request forms.
The Learning Platform Support Specialist will also perform ongoing maintenance to existing programs and removal of programs which have been deprecated. They will support internal and external stakeholders on LMS functionality and usability, ensure timely communication regarding LMS updates and changes, and provide ongoing end-user system support.
The ideal candidate will have strong English written and oral communication skills and be able to communicate technical issues in relatable terms. They will also be organized, detail-oriented, autonomous, and collaborative, able to handle multiple priorities.
We are committed to a diverse and inclusive workplace and welcome applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing
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