
Experienced Client Servicing Professional Wanted
2 days ago
Client Success Associate Job Summary:
- Developing innovative solutions for client servicing in an agency environment.
We are looking for a Client Success Associate to join our team. The ideal candidate will have up to 3 years of experience in client servicing and be proficient in social media platforms, their functionalities, and best practices.
Key Responsibilities:
- Working on key brands and contributing to the creation of digital experiences.
- Driving content strategy that is in sync with the brand's philosophy and objectives across multiple platforms like Instagram, and Facebook.
- Understanding stakeholders and creating communication for different cohorts.
- Possessing the skill to understand client feedback and provide strategic inputs to the design and content teams.
- Establishing a rapport and possessing excellent project management skills.
What Your Workday Will Look Like:
- Campaign content creation on various digital platforms while working closely with design and content teams.
- Developing innovative solutions including content management and maintenance of the brand's digital platforms.
- Preparing reports on a monthly basis with quantitative as well as qualitative analyses of the brand to enhance future strategies.
- Utilizing Analytics to analyze and monitor the effectiveness of campaigns.
Requirements:
- Proven experience as a Client Servicing team member or a similar role, preferably with an agency background.
- In-depth knowledge of various social media platforms, their functionalities, and best practices.
- Creative mindset with the ability to think outside the box and develop innovative social media strategies.
Benefits:
- Immediate joining preferred but we're cool with a 30 day period.
- Opportunity to work on key brands and contribute to the creation of digital experiences.
- Chance to drive content strategy that is in sync with the brand's philosophy and objectives.
- Ability to establish a rapport and possess excellent project management skills.
Why Us?
- Never Grow Up is a Work Culture firm focusing on Employee Engagement, Employer Branding & Communications.
- We partner with Human Resources & Business Leaders to create an admirable culture & a happy workplace.
- Our services range from Happiness Surveys to Customized Training Interventions, Internal Communications, CSR Strategy & Digital Content to Office Design.
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