Administrative Service Coordinator

2 days ago


Bengaluru, Karnataka, India beBeeAdaptability Full time ₹ 1,04,000 - ₹ 1,30,878

Job Title:

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Contract Management Specialist

  • To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the network management approach.
  • Reports to: Theatre Team Lead - Contract Administration
  • Set up & administer service agreements, Install base records, and perform related activities based on customer s /Advance orders

Job duties include:

  • Review backlog regularly and take ownership of open service orders to set up related agreements as per defined process within SLA (Service Level Agreement)
  • Maintain accurate order tracking files
  • Coordinate with the global theatre contracts team as required (while dealing with order issues/service delivery/logistics)
  • Support global & theatre contracts team whenever required
  • Recommend and implement procedures to improve process practices, techniques & efficiency
  • Assist in quality checks whenever required

Key Responsibilities:

  • Administrating service agreements and install base records
  • Managing open service orders to meet SLA requirements
  • Coordinating with the global theatre contracts team

Requirements:

  • Graduate with 2-4 years of experience in back-office operations.
  • Experience in service agreement and/or order administration will be an advantage
  • Good oral and written communication skills
  • Literacy in various PC applications & Microsoft office tools is a must
  • Experience in SAP & SFDC will be a clear benefit

Desirable Skills:

  • Excellent interpersonal skills
  • Organisational skills
  • Attention to detail
  • Reliability
  • Ability to consistently meet deadlines
  • Flexibility (should be willing to work extra hours/weekends during quarter ends)
  • Ability to adapt to change
  • Ability to perform repetitive tasks of high volumes with high-quality output
  • Ability to work independently and as part of a team


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