
Technical Support Professional
4 days ago
We are looking for a skilled and experienced technical support professional to join our team. As a technical support specialist, you will be responsible for providing online and offline support to global customers.
">Key Responsibilities:
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- Provide high-quality customer-driven support service resolving customer enquiries at the first point of call.">
- Assist customers in resolving any open requests for support, assistance, or information on finances and transactions.">
- Demonstrate ownership and willingness to resolve issues in a timely manner.">
- Maintain and improve Customer Satisfaction by delivering against initiatives that have been identified as crucially important during each and every customer support engagement.">
Required Skills and Qualifications:
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- Graduates or BE/B-Tech with basic technical trouble shooting skills.">
- Excellent communication and problem-solving skills.">
- Ability to work effectively in a team environment.">
- Knowledge of escalation handling procedures.">
Benefits:
We offer a competitive salary package, opportunities for career growth and development, and a supportive work environment.
">Others:
If you are interested in this role, please get in touch with us to discuss further.
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