Technical Support Professional

4 days ago


Mohali Chandigarh, India beBeeResponsibilities Full time ₹ 2,50,000 - ₹ 5,00,000
Technical Support Job Description">

We are looking for a skilled and experienced technical support professional to join our team. As a technical support specialist, you will be responsible for providing online and offline support to global customers.

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Key Responsibilities:

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  • Provide high-quality customer-driven support service resolving customer enquiries at the first point of call.">
  • Assist customers in resolving any open requests for support, assistance, or information on finances and transactions.">
  • Demonstrate ownership and willingness to resolve issues in a timely manner.">
  • Maintain and improve Customer Satisfaction by delivering against initiatives that have been identified as crucially important during each and every customer support engagement.">
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Required Skills and Qualifications:

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  • Graduates or BE/B-Tech with basic technical trouble shooting skills.">
  • Excellent communication and problem-solving skills.">
  • Ability to work effectively in a team environment.">
  • Knowledge of escalation handling procedures.">
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Benefits:

We offer a competitive salary package, opportunities for career growth and development, and a supportive work environment.

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Others:

If you are interested in this role, please get in touch with us to discuss further.



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