Front Desk Representative

2 weeks ago

Lonavla, Maharashtra, India beBeeHospitality Full time ₹ 4,00,000 - ₹ 8,00,000
Front Desk Representative

The Front Desk Representative plays a vital role in ensuring the seamless delivery of exceptional guest experiences.

Key Responsibilities:

  • Greet guests warmly and professionally upon arrival and departure, setting the tone for a pleasant stay.
  • Efficiently perform check-in and check-out procedures, handling guest queries and requests with a solution-oriented approach.
  • Maintain up-to-date knowledge of room availability, rates, and promotions to provide accurate information to guests.
  • Process payments and maintain accurate records using the property management system (PMS), ensuring seamless transactions and optimal data security.
  • Coordinate with housekeeping and other departments to ensure timely room readiness and special guest arrangements.
Essential Qualifications and Skills:
  • Diploma or degree in Hospitality or a related field is preferred, along with prior experience in a front office or guest service role.
  • Proficiency in using PMS software such as Opera, IDS, Cloudbeds, etc. is essential.
  • Excellent communication and interpersonal skills are required to effectively interact with diverse guests.
  • Strong problem-solving abilities and a guest-first attitude are necessary for delivering exceptional service.
  • The ability to work in shifts, including weekends and holidays, is a must.
  • A well-groomed and professional appearance is essential for representing the hotel's brand.

  • Front Desk Receptionist

    2 weeks ago

    Lonavla, Maharashtra, India Amanzi Resort Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Role DescriptionThis is a full-time remote role for a Front Desk Receptionist. The Front Desk Receptionist will be responsible for greeting guests, answering phone calls, scheduling appointments, managing emails, and performing other clerical duties. The role involves providing exceptional customer service, maintaining a professional front desk environment,...

  • Front Office Associate

    2 weeks ago

    Lonavla, Maharashtra, India The Machan Resort LLP Full time

    Job Title Front Office AssociateDepartment Front OfficeReports To Duty ManagerLocation LonavalaJob Summary The Front Office Associate is the face of the hotel responsible for providing guests with a seamless check-in and check-out experience addressing their needs and ensuring a pleasant and welcoming atmosphere at the front desk Key Responsibilities ...

  • Front Office Manager

    1 week ago

    Lonavla, Maharashtra, India Canary Island Resort Spa Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Responsibilities:* Ensure guest satisfaction through exceptional service* Oversee front desk operations & staff supervision* Collaborate with departments on resort events & promotions* Manage guest relationships & requests

  • Receptionist Front Office

    7 days ago

    Lonavla, Maharashtra, India Treasure Island Resorts Full time ₹ 15,000 - ₹ 20,00,000 per year

    Join our team as a Front Office Executive, where you'll play a vital role in forming the first impression of our visitors, clients, and employees. As the initial point of contact, your professionalism, customer service skills, and ability to coordinate activities are crucial to our operations.Responsibilities and DutiesAs the Front Office Executive, you...

  • Luxury Hospitality Ambassador

    2 weeks ago

    Lonavla, Maharashtra, India beBeeHospitality Full time ₹ 8,00,000 - ₹ 12,00,000

    Job DescriptionAs a highly skilled Butler, you will be responsible for delivering exceptional service to our guests and customers. Your primary goal is to ensure that every interaction with our VIP guests and villas exceeds their expectations.You will take orders, process requests accurately, and make suggestions to enhance the guest experience. Your...

  • F & B Service , Butler

    2 weeks ago

    Lonavla, Maharashtra, India Della Group Full time

    Duties and Responsibilities 1 Ensures professional and timely customer service to our guests and customers ensuring familiarity within all areas of VIP and Villas - villa reservations and allocation transportation restaurant bookings guest services business centre services handling of Villa dining food ordering and dispatch requests to all butlers...

  • 15h Left: Management, General Manager

    3 weeks ago

    Lonavla, Maharashtra, India Della Group Full time

    About Della Adventure Resorts Pvt Ltd Della Adventure Resorts Pvt Ltd is India s largest extreme adventure park and a premium luxury resort offering an unparalleled combination of world-class hospitality innovative experiences and adventure tourism We are committed to delivering excellence through service experiences and lifestyle to our...