Digital Banking Product Manager

Digital Banking Product Manager Role

As a Digital Banking Product Manager, you will be responsible for developing and optimizing digital banking products across multiple channels.

Key Responsibilities:

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• Lead the development and optimization of digital banking products to deliver seamless user experiences.\
• Collaborate with cross-functional teams to ensure product features meet customer needs and regulatory requirements.\
• Develop detailed product requirements, user stories, and specifications for new product features and enhancements.\
• Manage product backlogs, prioritize development initiatives, and ensure timely delivery of high-quality solutions.\
• Define key performance indicators (KPIs) and track product performance against business goals.\
• Use data and analytics to make informed product decisions and optimize user engagement and product adoption.\
• Address security, privacy, and compliance concerns proactively in product development.\
• Work closely with the legal, compliance, and security teams to ensure that all products meet regulatory requirements and industry standards.\
• Ensure the design and functionality of channel banking products create frictionless, efficient, and user-friendly experiences.\
• Regularly review customer feedback, usage analytics, and product performance data to optimize product features and overall user experience.\
• Own the end-to-end product lifecycle for channel banking products, from ideation through to launch and post-launch optimization.\
• Develop strong relationships with customers and internal stakeholders to drive product innovation and growth.\
• Stay on top of industry trends and emerging technologies within digital banking and fintech.\
• Conduct market research to gather insights into customer pain points, competitor offerings, and technological advancements.\
• Thought leadership through white papers and blogs.\
• Collaborate with design, engineering, marketing, customer support, and compliance teams to ensure product features meet customer needs and regulatory requirements.\
• Work with customer success and sales teams to understand user feedback and drive product improvements.\
• Serve as the voice of the customer and advocate for customer-centric solutions across the organization.\
• Ensure the development and implementation of digital banking products are aligned with business objectives and strategic plans.\
• Monitor and analyze product performance metrics to identify areas for improvement.\
• Communicate product vision and strategy to stakeholders and influence decision-making processes.\
• Build and maintain relationships with key stakeholders, including customers, partners, and vendors.\
• Develop and manage product roadmaps, defining priorities and timelines for feature development.\
• Identify opportunities for process improvements and implement changes to increase efficiency and productivity.\
• Develop and maintain documentation of product requirements, testing procedures, and other relevant information.\
• Participate in agile development methodologies and collaborate with development teams to deliver high-quality products.\
• Develop and maintain knowledge of industry trends, emerging technologies, and best practices in digital banking and product management.\
• Provide input on product pricing strategies and develop recommendations for pricing models.\
• Stay up-to-date with changing regulatory requirements and ensure compliance with industry standards.\
• Collaborate with cross-functional teams to plan and execute product launches and rollouts.\
• Develop and maintain relationships with key customers and stakeholders to gather feedback and understanding their needs.\
• Lead workshops and training sessions to educate stakeholders on product features, capabilities, and best practices.\\