Product Manager-Digital Banking Kotak 811-Regional Sales

24 hours ago

Mumbai, Maharashtra, India Kotak Life Insurance Full time ₹ 10,00,000 - ₹ 25,00,000 per year

About The Role  

Role Product Manager - Growth

Below are the key responsibilities for the person :

1. As a Product Manager Manager, the candidate handles entire Mobile Active Book of 811 Mobile App and is responsible for the following:

a. Responsible for digital driving activation

b. Responsible for driving in-app transactions.

c. Responsible for retention and churn

2. Drive Key digital matrices such as web visitors to final conversion, app logins, drop offs etc. DAUs , MAUs and Engagement Index.

3. To drive in-app spends, in-app transactions & activation on stock customer segment of app platform through continuous Customer Engagement & various Portfolio initiatives executed through customer communication & sales visibility, by effective use of multiple channels of the bank.

4. Attrition ManagementTo Drive Focused Attrition management on de growers & sporadic users & ensure retention of existing spends & generate incremental spends. Drive Increase in 30 day Activation & monthly retention

5. Consistency ManagementTo Drive consistent monthly usage of App through focused program on active users leading to increased repeat usage and stickiness. Drive increase in high active users thus building in consistent usage behaviour.

6. GamificationTo design & implement a strong gamified customer engagement program to drive higher user engagement with the app assisting in higher usage per customer.

7. InnovationGenerate & Implement innovative ideas in sync with development in the industry to drive incremental business

8. Visibility, Awareness & Cross functional initiatives

Drive traffic on App platform by creating awareness & visibility of product features & offers through targeted marketing initiative via various touchpoints such as:

"¢ Visibility across bank platforms.

"¢ Drive promotion of ATL/ BTL programs to drive in-app spends, in-app transactions & activation.

"¢ Drive joint initiatives with cross functional teams such as CC DC Payments etc.

"¢ Manage multiple stakeholders such as BIU, Data, BSG, Vendor etc.

Minimum Requirements Education / Relevant Experience

"¢ Post-Graduation from a Premier Institute.

"¢ Minimum experience in years 4+ yr of Experience

"¢ Exposure to payment, wallet , App industry preferred and someone who has handled digital portfolio in past

Specific Knowledge

1. Knowledge of Portfolio & Product Management, Channel Management & Business Profitability

  • Regional Sales Manager

    22 hours ago

    Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    This is an Internal document. Regional Sales Manager – Kotak811 Current Account As a Regional Sales Manager for Kotak 811, you'd be responsible for leading current account sales team, managing multi-city, ensuring productivity, and driving customer acquisition and satisfaction within a specific region, focusing on the Kotak 811 digital banking platform....

  • Regional Sales Manager

    4 weeks ago

    Mumbai, Maharashtra, India Kotak Mahindra Bank Limited Full time

    Job DescriptionThis is an Internal document. Regional Sales Manager - Kotak811 Current Account As a Regional Sales Manager for Kotak 811, you'd be responsible for leading current account sales team, managing multi-city, ensuring productivity, and driving customer acquisition and satisfaction within a specific region, focusing on the Kotak 811 digital banking...

  • Inbound Officer Kotak 811

    1 day ago

    Navi Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 3,50,000 per year

    Job Role: Inbound Officer Kotak 811 (Kotak Mahindra Bank)Company:- Kotak Mahindra BankLocation: Wagle Estate, Thane West Department: Customer Service / SalesEmployment Type: Full-TimePayroll: Directly on Kotak Mahindra Bank's PayrollJob Summary:Kotak Mahindra Bank is hiring Inbound Officers for its flagship 811 digital banking division. This is an excellent...

  • Openings For Kotak Bank

    2 days ago

    Navi Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 3,50,000 per year

    Kotak Mahindra Bank - Outbound Process Role:Handle outbound customer calls for Kotak 811 Cross-sell banking productMeet sales & service targetRequirements:Min 6 months sales expGraduate Excellent ENG communicationSal: Upto 3.5 LPA CTC Required Candidate profileAge: 18–32 yearsNo long employment gapsShift: 9-hour rotational (8 AM–8 PM)Week Offs:...

  • digital banking

    2 days ago

    Navi Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 3,50,000 - ₹ 4,50,000 per year

    Kotak Mahindra Bank - customer care Role:Handle outbound customer calls for 811 digital bankingCross-sell banking productMeet sales & service targetRequirements:Min 6 months sales expGraduate Excellent ENG communicationSal: Upto 3.5 LPA CTC Required Candidate profileAge: 18–32 yearsNo long employment gapsShift: 9-hour rotational (8 AM–8 PM)Week Offs:...

  • Complaints Management-digital Banking Kotak 811-regional Sales

    3 weeks ago

    Mumbai, Maharashtra, India Kotak Mahindra Bank Full time

    Job Category KMBL Degree Level Bachelor s Degree Complaint Desk Manager - 811 Complaints Management Experience Required M2 M3 Location Mumbai Job Role Responsibilities Manage and resolve complaints related to 811 customers across Savings Accounts Credit Cards and Loans Handle escalated customer grievances addressed to Senior Management ...

  • Digital Banking

    1 day ago

    Navi Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 3,50,000 per year

    Kotak Mahindra Bank - customer care Role:Handle outbound customer calls for 811 digital bankingCross-sell banking productMeet sales & service targetRequirements:Min 6 months sales expGraduate Excellent ENG communicationSal: Upto 3.5 LPA CTC Required Candidate profileAge: 18–32 yearsNo long employment gapsShift: 9-hour rotational (8 AM–8 PM)Week Offs:...

  • Complaints Management-Digital Banking Kotak 811-Regional Sales

    2 days ago

    Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Complaint Desk Manager – 811 Complaints ManagementExperience Required: M2/M3Location: Mumbai Job Role & Responsibilities:Manage and resolve complaints related to 811 customers across Savings Accounts, Credit Cards, and Loans.Handle escalated customer grievances addressed to Senior Management, Principal Nodal Officer, Bank Ombudsman, and Managing...

  • Openings For Kotak Mahindra Bank

    2 weeks ago

    Navi Mumbai, Maharashtra, India Credicus Business Services Full time ₹ 3,50,000 per year

    Kotak Mahindra Bank - customer care Role:Handle outbound customer calls for 811 digital bankingCross-sell banking productMeet sales & service targetRequirements:Min 6 months sales expGraduate Excellent ENG communicationSal: Upto 3.5 LPA CTC Required Candidate profileAge: 18–32 yearsNo long employment gapsShift: 9-hour rotational (8 AM–8 PM)Week Offs:...

  • Kotak 811 - Banking Sales (Outbound Process) @Mumbai

    24 hours ago

    Navi Mumbai, Maharashtra, India Credicus Business Services Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Process:- Kotak 811 - Banking Sales (Outbound Process) HSC Pass To Any Graduate Freshers can apply Salary Upto 15k in-hand + Incentives Hindi communication / Average English Rotational week off Location:- ETPL Tower, Thane Required Candidate profileQualification:- Hsc Pass To schedule your interview Call or send your CV through WhatsApp (number...