
Patient Care Services Director
1 week ago
We are seeking an exceptional professional to lead our patient care services team.
Key Responsibilities- Process Development: Create and implement standardized processes for Front Office, Admission, and Discharge operations to enhance operational efficiency.
- Manpower Planning: Develop effective manpower planning strategies to optimize deployment across all patient care areas.
- Growth Strategy: Plan and coordinate the future expansion and growth of the department to meet increasing demands.
- Collaboration: Foster close collaboration with clinical, diagnostic, and treatment teams to deliver a seamless patient experience.
- Operations Oversight: Supervise front office operations and staffing on a daily basis to ensure high-quality patient care.
- Training Programs: Design, conduct, and coordinate training programs to upskill and engage the team in delivering exceptional patient experiences.
- Departmental Operations: Oversee departmental operations, including staffing levels, process evaluation, and continuous improvement initiatives.
- Efficiency Analysis: Analyze and document operating procedures to identify opportunities and develop solutions for enhancing efficiency and reducing costs.
- Educational Background: A Master's/Bachelor's degree in Hospital Administration, Healthcare Management, Nursing, or related field is required.
- Operational Expertise: Strong experience in managing both Outpatient and Inpatient services is essential.
- Leadership & People Management: Proven ability to lead large teams and drive training & development initiatives is crucial.
- Patient-Centric Approach: A deep commitment to delivering seamless, efficient, and high-quality patient experiences is necessary.
- Strategic & Collaborative Mindset: Ability to plan for department growth, implement process improvements, and coordinate effectively with clinical, diagnostic, and support teams is vital.
We are a leading healthcare provider dedicated to delivering exceptional patient care and experiences.
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