Management Information System Professional
3 days ago
A key role in our organization is the Operational Excellence Manager position. This individual will be responsible for overseeing and enhancing day-to-day operations, streamlining processes, and ensuring timely execution of orders.
Key Responsibilities:- Operations Enhancement: Monitor and streamline day-to-day operations across warehouse, logistics, store movement, and vendor coordination to ensure seamless supply chain management.
- Ensure timely execution of orders, dispatches, and installations, minimizing delays and errors through proactive issue resolution.
- Coordinate with internal departments to track progress on ongoing client orders and projects, maintaining open communication channels.
- Manage vendor performance and procurement timelines to optimize efficiency and cost-effectiveness.
- Monitor inventory movement and maintain reorder levels for fast-moving SKUs to prevent stockouts and overstocking.
- MIS & Reporting: Maintain and analyze daily, weekly, and monthly MIS reports related to sales orders, dispatches, delivery timelines, vendor SLAs, stock levels, cost optimization, and share accurate dashboards with management for data-driven decision-making.
- Automate manual reports using Excel, Google Sheets, or Power BI to increase productivity and reduce reporting time.
- Identify operational bottlenecks using data and suggest corrective actions to improve overall efficiency.
- Process Improvement & SOP Adherence: Ensure all Standard Operating Procedures (SOPs) across operations and backend are being followed to maintain consistency and quality.
- Identify inefficiencies and propose system/process improvements to enhance productivity and customer satisfaction.
- Assist in onboarding of new processes/tools for better operations tracking and analysis.
Requirements:
- Graduate/Postgraduate in Operations, Commerce, or Business Management
- 3–6 years of experience in Operations or MIS, preferably in retail/interiors/logistics/furniture domain
- Excellent command over MS Excel, VLOOKUP, Pivot, and basic data analysis
- Familiarity with ERP tools (Zoho, SAP, Tally, or similar)
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