Supporting Student Success

1 day ago

Amrāvati, Maharashtra, India beBeeEducation Full time ₹ 15,00,000 - ₹ 20,00,000

Job Opportunity: Education Support Specialist

We are seeking a detail-oriented and empathetic individual to join our team as an Education Support Specialist. This role will involve providing exceptional support to students and parents, ensuring a seamless and engaging experience throughout the BrightChamps journey.

Key Responsibilities:
  • Student Support: Offer personalized assistance to students, addressing their concerns and needs with accuracy and efficiency.
  • Concern Resolution: Handle concerns and refund requests with empathy and a solution-oriented approach.
  • Mentorship: Provide guidance and mentorship to students to ensure effective app usage and maximize learning outcomes.
  • Cross-Functional Collaboration: Collaborate with Sales, Tech, and Academy teams to resolve customer issues within stipulated timelines.

The ideal candidate will possess strong communication skills, be comfortable working in a fast-paced environment, and have the ability to manage multiple channels (chat, email, calls) and collaborate with cross-functional teams.

A passion for education and a genuine interest in helping students succeed is essential for this role. We are looking for candidates who can take ownership of all customer-facing ad hoc requirements from internal teams and ensure swift and effective execution.

Requirements:
  • Minimum 1 year of experience in customer experience or support roles.
  • Strong communication skills, both written and verbal.
  • Empathetic, solution-oriented, and comfortable working in a fast-paced environment.
  • Ability to manage multiple channels (chat, email, calls) and collaborate with cross-functional teams.
  • A passion for education and a genuine interest in helping students succeed.

  • Director of Student Guidance

    3 days ago

    Amrāvati, Maharashtra, India beBeeCounselling Full time US$ 60,000 - US$ 1,00,000

    Counselling Manager RoleWe are seeking a dynamic Counselling Manager to guide students through the undergraduate admissions process.About UsOur mission is to empower high school students to gain admission to top universities worldwide.Our students have earned offers from prestigious universities such as Harvard, Stanford, MIT, Yale, Columbia, University of...

  • Student Application Specialist

    3 days ago

    Amrāvati, Maharashtra, India beBeeApplication Full time ₹ 5,00,000 - ₹ 10,00,000

    Job DescriptionWe are seeking a highly skilled and organized individual to fill the role of Application Manager. The successful candidate will be responsible for overseeing the entire application process, ensuring that all documentation is accurate and complete.The ideal candidate will have strong communication skills, excellent attention to detail, and the...

  • Academic Student Advocate

    3 days ago

    Amrāvati, Maharashtra, India beBeeStudentSupport Full time ₹ 40,00,000 - ₹ 80,00,000

    As an Admissions Counselor, you will play a vital role in guiding prospective students and their parents through the admission process. Your mission will be to create a positive experience for every individual, providing them with the support they need to succeed.Key Responsibilities:Admission Procedures: Explain admission procedures and courses offered to...

  • Student ambassador

    4 days ago

    Amrāvati, Maharashtra, India G LNK Full time

    ????Join us as a Student Ambassador Help Shape the Future of Medical Research & Careers — and Earn While You Do ItAre you a motivated medical student passionate about research, collaboration, and advancing your career — and that of your peers? We're looking for ambassadors at top universities to join us and help us grow a unique, AI-powered platform...

  • Customer Success Specialist

    3 days ago

    Amrāvati, Maharashtra, India beBeeCustomerSuccess Full time ₹ 3,00,000 - ₹ 5,00,000

    **Customer Success Representative**">Job Description:We are seeking a dedicated Customer Success Representative to join our team. As a key member of our organization, you will play a vital role in ensuring our customers achieve their goals and objectives.Your primary responsibilities will include guiding new customers through the onboarding process,...

  • Academic Education Professional

    1 day ago

    Amrāvati, Maharashtra, India beBeeSupport Full time ₹ 12,000 - ₹ 16,000

    Educational Support Specialist PositionOur educational institution seeks a dedicated and passionate Educational Support Specialist to contribute to the academic growth and success of our students.The successful candidate will play a vital role in fostering a supportive learning environment, promoting student engagement, and encouraging personal...

  • Senior Customer Success Strategist

    7 days ago

    Amrāvati, Maharashtra, India beBeeCustomerSuccess Full time ₹ 30,00,000 - ₹ 50,00,000

    Customer Success Executive Job Overview:">We are seeking an experienced and customer-focused professional to join our team as a Customer Success Executive. In this role, you will be responsible for guiding new customers through the onboarding process, providing them with resources to get started, and building strong relationships to ensure their long-term...

  • Inspiring Educators Wanted

    1 day ago

    Amrāvati, Maharashtra, India beBeeEducator Full time ₹ 9,00,000 - ₹ 12,00,000

    Teaching RoleWe are seeking a dedicated and passionate educator to join our team.This role involves creating engaging lesson plans, teaching various subjects, and providing support to students. The ideal candidate will have experience with the Cambridge curriculum and relevant certifications in Education or related fields.We foster a caring spirit and...

  • Business Relationship Associate

    2 days ago

    Amrāvati, Maharashtra, India beBeeRelationship Full time ₹ 40,000 - ₹ 52,000

    Job Title: Business Relationship AssociateAbout the RoleWe are seeking an experienced Business Relationship Associate to join our team in India. The successful candidate will be responsible for conducting demo calls with prospective students, building trust and providing guidance on program details, and ensuring a positive onboarding experience.Conduct demo...

  • 3 Days Left) Customer Success Executive

    7 days ago

    Amrāvati, Maharashtra, India Truscholar Full time

    Key Responsibilities Guide new customers through the onboarding process Provide resources to help customers get started Build and maintain strong customer relationships Serve as the primary point of contact for customer queries and concerns Monitor customer usage of products Proactively suggest enhancements to improve customer experience ...