Strategic Application Manager

3 days ago

Mumbai, Maharashtra, India beBeeStrategic Full time ₹ 15,00,000 - ₹ 28,00,000
Strategic Application Manager

This is a challenging opportunity for an open-minded and enthusiastic candidate with great functional application management skills to support strategic change and enhance core applications to the business.

The successful candidate will be a key member of the IM Services Functional Application Support team, working together with the rest of the team on driving business continuity, IT professionalism, and user/business satisfaction.

The role involves:

  • SAP Ariba and Strategic Sourcing Modules
  • P2P: Guided Buying, Ariba Buying, Commerce Automation
  • SAP Ariba Network: all documents including electronic invoices
  • SAP MM & PM
  • SAP FI & CO

About The Job (Responsibilities):

  1. Application, change, and project support responsibilities
  2. Incident Management: keeping systems up and running by applying a controlled process of registering, monitoring, and resolving application-related tickets
  3. Maintaining applications according to SLA and in line with regional business needs
  4. Periodic standby for emergencies (24x7 availability schedule)
  5. Operationalize priority setting as agreed with the business
  6. Functioning as a 1st escalation point for 3rd-party vendors and the user community
  7. Application Maintenance related services
  8. Takes care of proper and updated documentation of the application
  9. Keep CMDB up-to-date for the business processes and applications in scope

Required Skills and Qualifications:

  • Technical knowledge and skills:
    • Professional with sufficient knowledge in own specialized field
    • Experience with relevant business applications, platforms, infrastructures, and relevant business processes
    • Familiar with IT standards like ITIL, Cobit, CMM
    • Certification in system maintenance/configuration/customizing
  • Business Process Knowledge Skills:
    • Aware and has knowledge of business processes related to standard packages or specific developments

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