
Senior Cluster Business Strategist
1 week ago
We are seeking a highly skilled and experienced Business Development Manager to join our team.
The successful candidate will be responsible for driving comprehensive business growth, operational excellence, and team development across a cluster of retail outlets within a designated region.
Key Responsibilities- P&L Management: Maximize profitability by working closely with the business team to hit revenue and cost targets.
- Change Management Leadership: Spearhead and implement strategic initiatives and change programs, ensuring smooth transitions and team adoption of new processes.
- Employee Retention & Development: Recruit, develop, motivate, and retain high-performing store teams, fostering a positive work environment.
- Customer Experience & Retention: Deliver an unparalleled customer experience, educating customers about personalized plans and driving strong engagement and retention.
- Performance Reporting & Insights: Analyze key performance indicators (KPIs) and operational data, generating comprehensive reports and providing actionable insights.
- SOP Adherence & Operational Excellence: Ensure strict adherence to Standard Operating Procedures, maintaining consistent brand standards and operational efficiency.
- Strategic Collaboration: Work closely with the business team to implement national strategies at a local level, providing valuable market feedback and contributing to the continuous evolution of our retail model.
- Market Intelligence: Stay informed about local market trends in health, wellness, and hair care, competitor activities, and customer feedback to inform regional strategies.
- Audit Management: Be accountable for the successful execution of all internal and external audits within the area, including pre-audit preparation and follow-up on audit findings.
- Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field (preferred).
- 7-8 years of experience with Bachelor's Degree or 2-3 years of experience with Master's Degree from Tier 1/Tier 2 MBA college.
- Proven track record in managing Store level P&L and driving financial results.
- Demonstrated experience in leading and successfully implementing change management initiatives.
- Strong analytical skills with the ability to interpret data and generate actionable insights.
- Exceptional leadership, team-building, and interpersonal communication skills.
- Ability to inspire, motivate, and develop a high-performing team.
- Strong organizational skills and attention to detail, with a commitment to operational excellence.
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