Customer Service Specialist

2 days ago


Pune, Maharashtra, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000
Customer Service Specialist Role

We are looking for a highly skilled Customer Service Specialist to handle customer inquiries and resolve issues in a timely and professional manner.

Key Responsibilities:
  • Respond to customer queries via phone, email, and chat platforms
  • Provide accurate information and resolve customer complaints efficiently
  • Maintain organized records and update relevant systems
  • Ensure exceptional customer satisfaction rates
Requirements and Qualifications:
  • Minimum 6 months of experience in a similar role
  • Strong written and verbal communication skills
  • Basic computer knowledge and proficiency in CRM systems
  • Ability to work effectively in a team environment
Essential Skills:
  • Excellent verbal and written communication skills
  • Customer service and problem-solving abilities
  • Technical skills in CRM software, email tools, and office applications
  • Organizational and time management skills
  • Teamwork and adaptability


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