
Voice Process Representatives
3 hours ago
We are seeking dynamic and results-driven Telecallers to join our Domestic BPO – Voice Process team. The ideal candidate will be responsible for handling inbound and outbound calls, providing product and service details, resolving customer queries, and ensuring exceptional customer experience.
Responsibilities:
- Handle customer calls professionally and effectively.
- Explain product and service details clearly over the phone.
- Maintain accurate call records and update customer information in the system.
- Follow established scripts and guidelines for effective communication.
- Work towards achieving call and conversion targets.
- Coordinate with team leads and provide daily updates.
Required Skills and Qualifications:
- Qualification: HSC / Graduate.
- Freshers and experienced candidates can apply.
- Good communication skills in Marathi & Hindi, with average English proficiency.
- Customer-focused, confident, and target-driven individual.
Benefits:
As a Telecaller, you will have the opportunity to work in a dynamic and fast-paced environment, develop your communication and problem-solving skills, and achieve your career goals.
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