Sales Operations Deal Manager

5 days ago

Hyderabad, Telangana, India ServiceNow Full time
Job Description

Role Overview


We are seeking an experienced Sales Operations Deal Manager to join our team at ServiceNow. In this role, you will serve as a trusted deal coach to the sales organization in Australia and New Zealand, leading stakeholders in developing deal strategies from structuring to closing.



Key Responsibilities

  • Deal Strategy Development: Lead stakeholders in developing deal strategies, structuring, and closing deals, and drive solutions for complex deal advice.
  • Deal Governance and Enablement: Collaborate with cross-functional teams to identify and implement process improvements related to deal support, enablement, and governance to optimize deal structure and accelerate deal velocity.
  • Quote and Order Management: Review quotes and generate order forms for accuracy and completeness, and ensure all deals are approved within pricing and discount policies.
  • Interface with Order Management: Interface with Order Management to ensure accuracy of booked deals.
  • Onboarding and Training: Provide effective onboarding and systems training for sales reps.
  • Process Improvement: Conduct UAT testing for process improvement and support quarter-end activities.


Requirements

  • Experience: 5 or more years of proven experience in Sales Operations - Deal Management functions in Cloud, SaaS, and subscription business.
  • Communication Skills: Effective communicator, both written and verbal.
  • Organizational Skills: Organized with excellent attention to detail.
  • Cultural Competence: Experience working in multi-cultural and multi-national teams.
  • Adaptability: Driven and willing to learn and relearn in a dynamic environment.
  • Teamwork: Team player with a positive attitude.
  • Time Management: Ability to meet tight deadlines and thrive in a fast-paced environment, adept at managing multiple priorities.


About ServiceNow

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.



Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, please contact talent.acquisition@servicenow.com for assistance.



Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.



Language

English

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