
Strategic Governance Lead
2 days ago
Overview:
We are seeking a highly skilled and experienced Strategic Governance Lead to oversee all governance-related practices in their assigned city. This role will ensure that processes, policies, and compliance mechanisms are implemented and followed across various functions.
The successful candidate will closely work with internal teams and external partners to identify gaps, mitigate risks, and uphold the company's governance and compliance standards.
- A minimum of 6–8 years of experience in governance, compliance, risk management, vendor operations, or audit roles in a city-level or field operations capacity is required.
- Hands-on knowledge of SOP enforcement, audit trails, documentation, and stakeholder training is necessary.
- Strong communication, analytical, and reporting skills with a bias for action are required.
City Governance & SOP Adherence
- Drive compliance with company SOPs across on-ground teams, including design, execution, vendor, and experience functions.
- Conduct routine governance checks to ensure adherence to process frameworks.
- Identify and close operational control gaps impacting service quality, timelines, or cost.
Risk & Non-Compliance Management
- Monitor and resolve governance risks, including financial, operational, or service quality issues.
- Proactively address non-compliance or deviations related to internal stakeholders.
Audit Readiness & Documentation
- Maintain all project, partner, and compliance documentation in audit-ready format.
- Lead monthly/quarterly internal audits across verticals and ensure timely closure of findings.
Stakeholder & Partner Coordination
- Liaise with city ops, design teams, and PMs to reinforce a governance-first mindset.
- Work directly with partners (design, execution, vendors) to ensure clarity on compliance expectations and accountability.
Reporting & Escalation Management
- Prepare city-level compliance reports and governance scorecards for business reviews.
- Escalate recurring non-compliances or systemic partner issues to the regional governance lead.
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