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Chat Support Specialist
3 weeks ago
We are seeking a skilled customer support professional to provide exceptional service via chat support. As a key member of our team, you will be responsible for responding to customer queries, delivering accurate and professional resolutions, and maintaining high service quality and customer satisfaction.
Key Responsibilities:- Respond to customer inquiries via chat support
- Deliver timely and effective solutions
- Manage multiple conversations efficiently
- Education – High School Certificate or Graduate Degree (mandatory)
- Experience – Minimum 6 months in customer-facing roles (chat preferred)
- Skills – Excellent written communication and customer-centric attitude
- Remote work arrangement
- Immediate joiners required
- Career growth opportunities in customer experience and digital support
- Collaboration with a fast-growing digital-first organization
- Strong communication and problem-solving skills
- Ability to thrive in a fast-paced environment
- Knowledge of customer service principles
- Competitive salary package
- Day shift schedule for a perfect work-life balance
- Non-voice process (chat only) for minimal pressure
- Apply now by submitting your resume and cover letter
