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Production Operations Specialist
1 week ago
We are seeking an experienced Production Operations Specialist to join our team. In this role, you will be responsible for managing workflows and ensuring timely delivery of services to our global clients.
Key Responsibilities
- Swiftly learn and effectively use our workflow tool and adapt to existing workflow procedures.
- Reviews requests and determines the most efficient resource to handle it.
- Estimate all work requests practically allowing global production and design teams adequate time to process requests.
Requirements
- At least 4 years of relevant experience in a customer service environment directly engaging with clients.
- Strong time management and prioritization skills.
- Able to work independently when necessary to resolve problems.
Benefits
- Opportunity to become a trainer for new hires.
- Positive attitude, non-hierarchical, and empathic with colleagues and staff.
